Without advanced tech support and toms help my home business would still not be operational. Ecommerce software while ecommerce occurs over the internet, building the necessary websites, online stores and platforms requires ecommerce software on your computer. I will let the world know just how lame this company is. Be wary of onthespot offers or any payment required for an opportunity or training. Aug 06, 2014 most people associate tech support scams aka the fake microsoft support call with technicians sitting in a crowded and buzzing boiler room somewhere offshore. Credit card charge for this software that i didnt order. It comes, it goes, it comes, it goes, said reanna smithhamlin with the better business bureau. Ascentive charged our credit card without authorization.
On january 26, 2017, bbb recognized a pattern of complaints from consumers regarding service, customer service, billing, and refund issues. Have you received an audit letter from bsa business. Company must assist me in retrieving info pertaining to my account. A thundering famous example is cargo shipping stuff from china. I have filed a complaint with the attorney general of pennsylvania against this company for attempted theft. Specifically, we provide consumers with downloadable software and services that clean, repair, update and optimize personal computers. Scambook s investigation team reached out to this company a total of 10 times, scambook investigators last contacted them on jun 18, 20. In the new class action, plaintiff douglas ledet says ascentive engaged in a systematic pattern of fraud and deception through the design of its software.
Better business bureau plans to reform their ratings after all the stirup of controversy from the bbb being interviewed about their grading system with abc news, the better business bureau 0 december 29, 2010. The scammer will make fist contact via email or a phone call and they will say that they are from the better business bureau. Ecommerce software while ecommerce occurs over the internet, building the necessary websites, online stores and platforms requires e. I was able to download the software but the product key was no good, it took me some time but i have a total of 4 product keys now.
Graphics software designing images and art on the computer requires the use of software that can handle very fine graphical detail. May 14, 2015 save yourself a headache and your money, i ordered microsoft office proffesional plus 2010 from software empire. Click here to signup for or cancel email announcements. Dots recommendation of using malwarebytes and spybot. I have tried to contact ascentive software about this problem and can not find any person to talk to nor to email. This app is a rehashed version of the zulander hack, mockingbird method, and more recently the money glitch. Ascentivecom activespeed email fraud for software never used wants to charge on card doesnt have internet. New analyst report calls agile a scam, says its an easy.
The better business bureau impersonator phone scam there are different variations of the bbb impersonator phone scam, but the set up is roughly the same for both. After the fact, found out that iboomerang is not compatible with some. Complete, specialist solutions for complaints or hr case management and reporting. Save yourself a headache and your money, i ordered microsoft office proffesional plus 2010 from software empire. Christensen november 12, 2015 the better business bureau bbb in the us has launched a handy scam tracker that makes it easy for us residents to stay informed about scams that may be occurring in their area. Case management software for hr, complaints and foi. The legal answer is no, but it comes with caveats that are based in part on a wide variety of individual experiences by people who have dealt with this company. Before contacting us, make sure you have taken a quick look at ascentive s user guides as most problems are addressed there. Worlds largest dinosaur named after controversial philly software. An ios scam designed to cheat people out of money is being reported by users in both the united states and the u. China, as we all know, is the poster country for nonexpensive, and just to amuse the. Activive an herbal product with no harmful chemicals. Oct 28, 2008 i bought about 4 antiviru software from ascentive and ran them several times until other nationally wellknown antivirus software highlighted all the ascentive products as rogue software, dangerous. It is presented by christopher fernard fernard says that his company developed the ms trading program that has never had a losing month, so it is earning money to its users.
Factors that lowered better business bureau scam s rating include. Ascentive software is bogus, class claims courthouse news. Ascentive software designs and develops a wide range of consumer software products aimed at helping users keep their computers fast, safe, and secure. Instapay, founded in 1980 by ebs on line, became ascentis payroll, focusing on customer service and processing payroll in. Better business bureau helps united states, canada, and mexico consumers find businesses and charities they can trust. Ats keeps your computer systems smooth, stable, and secure. I bought about 4 antiviru software from ascentive and ran them several times until other nationally wellknown antivirus software highlighted all the ascentive products as rogue software, dangerous. I would also ensure that your legal department is in agreement with the audit and its findings.
Take control of your customer complaints and employee casework with. The bsa should need some kind of justification for requesting the audit. He is married, with 3 children and runs a medium sized software ecommerce business. From antivirus to performance software we have your software solution. The better business bureau bbb in the us has launched a handy scam tracker that makes it easy for us residents to stay informed about scams that may be occurring in their area. For example, the main complaint to the ag and the bbb was because we were unable to. Dec 29, 2010 better business bureau scam bbbscam provides information about how the better business bureau scams businesses in to buying their ratings and wants consumers and companies to know the truth. Since then the page has accumulated 4 consumer complaints.
Since then the page has accumulated 35 consumer complaints. But ledet says the motive behind ascentives speedscan pro software is far more sinister. Dec 12, 2009 just like complaint made by kneauxia, i also received an email stating that they will renew my subscription to ascentive software s pc scan and sweep and charge the credit card on file if i dont call them or contact them on their link. Just like complaint made by kneauxia, i also received an email stating that they will renew my subscription to ascentive softwares pc scan and sweep and charge the credit card on file if i dont call them or contact them on their link. I told them i was not satisfied within 16 days and they refused to refund my money. Factors that lowered better business bureau scams rating include failure to respond to one complaint filed against business. We repeatedly contacted them to have the charge removed. A number of iphone and ipad users have received popup. A closer look revealed that crypto advantage also functions as a social trading app, which is a rare. I have since bought numerous pieces of software from ascentive including.
They are linked to many malware scams, like finally fast. Dont let your stress over looking for a new job make you vulnerable to scams. Its one of the hottest selling products from micronutra health. Jan 20, 2011 ascentive claims on its websites that its software can instantly remove all computer errors and return a consumers pc to its original high performance. Ascentives modus operandi is to offer a free diagnosis to anyone who owns a computer. But if an employee purchased software and installed it on company owned equipment then it is in scope and the company needs to be able to provide a valid certificate of license. Wow, googling ascentive software, it seems that they are in the business of charging peoples credit cards fraudulently with some alarming frequency. Before contacting us, make sure you have taken a quick look at ascentives user guides as most problems are addressed there. Bbbs does not have sufficient information to determine how long this business has been operating. The im software suite is a new moneygetting software product by richard smart which is currently being made available for free to people who are willing to be beta testers. Ascentive claims on its websites that its software can instantly remove all computer errors and return a consumers pc to its original high performance.
Indeed all of the tech support scams we have tracked so far were with companies located either in mumbai, kolkata or elsewhere in india. I kept them on my computer for a long time and wrote ascentive to defend its products but till today not a word from any of their officials. The bbb is nothing but a group of modern day mafia extortionists. Quite separately, a lot of the scam sites that ive been trying to investigate seem to be linked to addresses in kolkata, though none matching pecon softwares address or other details. Ascentive software designs and develops a wide range of consumer software. Ascentive, llc is a software developer of products that improve pc performance. Product support may be available from the brand owner. All of these fake apps have been proven to be fraudulent software and the promoters operating behind the scenes are involved in one of the biggest online financial frauds being perpetrated. This product is mainly designed for persons with symptoms of chronic fatigue syndrome cfs. Fernard says that his company developed the ms trading program that has never had a losing month, so it is earning money to its users. Information about discount software source was first submitted to scambook on jan 04, 2014. None of these product keys are good,the support tech. If you are an ascentive customer and need help with an order, software, or subscription, go to the ascentive support center. Instapay, founded in 1980 by ebs on line, became ascentis payroll, focusing on customer service and processing payroll in realtime.
If you violate the terms of the license, or make unauthorized copies, you might get a letter from the bsa seeking to audit your business. Ascentive is a complete ripoff the programs does not work and they will not give me a refund. This customer is not at all happy with the experience with ascentive software. When you buy software to use on the computer it comes with a license. And many people have had experiences with online business systems because its. In fact, even on their own web site they post that if you are in litigation with a company who is a member of the bbb you can not post a complaint about them with the bbb. All content is posted anonymously by employees working at ascentive. Were committed to helping you resolve computer problems quickly and reliably. Instapay and hroffice, whose 2007 merger created a diverse and complete core and strategic hr software company. Beware of usbased tech support scams malwarebytes labs.
Failure to respond to one complaint filed against business. Bbbs made one or more requests for background information from the business. Advanced tech support is an independent technical support company specializing in support for many brands. Ascentives mission statement is to develop easy to use software for consumers and businesses for solving everyday pc problems, backed by topnotch. Avoid fake ios crash scam that wants to steal your cash. Bernsteins office has a list of complaints against ascentive, which echo. This website was created 3 years ago 20160907 server is located in. We are not affiliated nor claiming to be affiliated with any of these brands mentioned unless stated otherwise. Special thanks to jp taggart for his assistance on this project. Just like complaint made by kneauxia, i also received an email stating that they will renew my subscription to ascentive software s pc scan and sweep and charge the credit card on file if i dont call them or contact them on their link.256 1368 416 1067 946 1073 31 1276 724 203 1546 1120 1337 1335 398 91 404 126 362 563 1436 504 1195 126 766 1315 449 361 283 128 1263 1491 1181 1467 249 464 1419 957 372 1165 1023